Front Desk Receptionist Job Description for Cardiology in Longwood
Heart Experts of Florida Heart Experts of Florida Longwood, FL Longwood, FL Full-time Full-time $14 - $16 an hour $14 - $16 an hour 1 day ago 1 day ago 1 day ago Front Desk Receptionist Job Description in Cardiology Practice in Longwood We are looking for a professional, service-oriented team player to join our cardiology practice in Longwood, Fl.
As a full-time front desk receptionist, you will be the first point of contact and play an essential role in creating a welcoming and supportive environment.
Candidates must be able to coordinate and track a variety of details to provide a seamless patient experience.
The ideal candidate will have an excellent work ethic, be a quick learner, enjoy multi-tasking and staying organized, be flexible, and understand the importance of a positive, courteous and professional attitude in the workplace.
Great attention to detail and clear communication with patients are essential.
General
Summary:
A non-exempt, clerical position responsible for receiving incoming telephone calls in a prompt, courteous, and professional manner and greeting/assisting patients and visitors in the same manner.
Essential Job
Responsibilities:
Greets patients and visitors and assists them as appropriate.
Phones or pages employees to meet visitors, directs visitors to appropriate waiting areas, and appropriately and courteously screens solicitors for relevance to organization needs.
Explains financial obligations to the patients or responsible parties and collects co-pays and balances as required.
Preps physicians' schedules/charts for eligibility days in advance.
Communicates daily scheduling changes to clinical staff.
Registers and updates patients' personal information.
Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments based on the patients' preferred location.
Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
Maintains patient accounts by obtaining, recording, and updating personal and financial information.
Maintains operations by following policies and procedures; reporting needed changes.
Contributes to team effort by accomplishing related results as needed.
Must exercise utmost diplomacy and tact to provide excellent customer service for patients; Practices confidentiality and privacy protocols in accordance to Clinic policies and HIPAA requirements.
Uses customer service principles and techniques to deal with patients.
Education:
High school diploma or equivalent, some college preferred.
Experience:
Two or more years of experience in customer service or reception, preferably in a health care environment.
Job Type:
Full-time Salary:
$14.
00 - $16.
00 per hour
Benefits:
Paid time off Healthcare setting:
Clinic Private practice Schedule:
Monday to Friday
Experience:
Customer service:
1 year (Preferred) Medical terminology:
1 year (Preferred) Computer skills:
1 year (Preferred) Language:
English (Required) Shift availability:
Day Shift (Required) Work Location:
Office environment Job Type:
Full-time Pay:
$14.
00 - $16.
00 per hour
Benefits:
Health insurance Paid time off Healthcare setting:
Clinic Medical specialties:
Cardiology Schedule:
8 hour shift Monday to Friday Ability to commute/relocate:
Longwood, FL:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service:
1 year (Preferred) Computer skills:
1 year (Preferred) Work Location:
In person We are looking for a professional, service-oriented team player to join our cardiology practice in Longwood, Fl.
As a full-time front desk receptionist, you will be the first point of contact and play an essential role in creating a welcoming and supportive environment.
Candidates must be able to coordinate and track a variety of details to provide a seamless patient experience.
The ideal candidate will have an excellent work ethic, be a quick learner, enjoy multi-tasking and staying organized, be flexible, and understand the importance of a positive, courteous and professional attitude in the workplace.
Great attention to detail and clear communication with patients are essential.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
As a full-time front desk receptionist, you will be the first point of contact and play an essential role in creating a welcoming and supportive environment.
Candidates must be able to coordinate and track a variety of details to provide a seamless patient experience.
The ideal candidate will have an excellent work ethic, be a quick learner, enjoy multi-tasking and staying organized, be flexible, and understand the importance of a positive, courteous and professional attitude in the workplace.
Great attention to detail and clear communication with patients are essential.
General
Summary:
A non-exempt, clerical position responsible for receiving incoming telephone calls in a prompt, courteous, and professional manner and greeting/assisting patients and visitors in the same manner.
Essential Job
Responsibilities:
Greets patients and visitors and assists them as appropriate.
Phones or pages employees to meet visitors, directs visitors to appropriate waiting areas, and appropriately and courteously screens solicitors for relevance to organization needs.
Explains financial obligations to the patients or responsible parties and collects co-pays and balances as required.
Preps physicians' schedules/charts for eligibility days in advance.
Communicates daily scheduling changes to clinical staff.
Registers and updates patients' personal information.
Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments based on the patients' preferred location.
Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
Maintains patient accounts by obtaining, recording, and updating personal and financial information.
Maintains operations by following policies and procedures; reporting needed changes.
Contributes to team effort by accomplishing related results as needed.
Must exercise utmost diplomacy and tact to provide excellent customer service for patients; Practices confidentiality and privacy protocols in accordance to Clinic policies and HIPAA requirements.
Uses customer service principles and techniques to deal with patients.
Education:
High school diploma or equivalent, some college preferred.
Experience:
Two or more years of experience in customer service or reception, preferably in a health care environment.
Job Type:
Full-time Salary:
$14.
00 - $16.
00 per hour
Benefits:
Paid time off Healthcare setting:
Clinic Private practice Schedule:
Monday to Friday
Experience:
Customer service:
1 year (Preferred) Medical terminology:
1 year (Preferred) Computer skills:
1 year (Preferred) Language:
English (Required) Shift availability:
Day Shift (Required) Work Location:
Office environment Job Type:
Full-time Pay:
$14.
00 - $16.
00 per hour
Benefits:
Health insurance Paid time off Healthcare setting:
Clinic Medical specialties:
Cardiology Schedule:
8 hour shift Monday to Friday Ability to commute/relocate:
Longwood, FL:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service:
1 year (Preferred) Computer skills:
1 year (Preferred) Work Location:
In person We are looking for a professional, service-oriented team player to join our cardiology practice in Longwood, Fl.
As a full-time front desk receptionist, you will be the first point of contact and play an essential role in creating a welcoming and supportive environment.
Candidates must be able to coordinate and track a variety of details to provide a seamless patient experience.
The ideal candidate will have an excellent work ethic, be a quick learner, enjoy multi-tasking and staying organized, be flexible, and understand the importance of a positive, courteous and professional attitude in the workplace.
Great attention to detail and clear communication with patients are essential.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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